Privacy Policy | The Trust Method

1. Who We Are

My Home Improvement Hub ("we", "us", "our") operates The Trust Method website. Our registered address is in the United Kingdom. If you have any questions about this policy, contact us at: hello@myhomeimprovementhub.com.

2. What Data We Collect

We collect information you provide directly to us, including:

Your first name and email address (when you request the free book)
Your trade type and primary service location
Business details (when you submit a partner application)
Usage data such as pages visited and time spent on site

3. How We Use Your Data

We use your data to:

Deliver the free audiobook and digital book you requested
Send you occasional communications about The Trust Method and related resources
Process and review partner applications
Improve our website and services

4. Legal Basis for Processing

We process your data on the following legal bases:

Consent — you explicitly consent when submitting the opt-in form
Legitimate interests — to operate and improve our services
Contract — to fulfil our obligations when you apply for partnership

5. Data Sharing

We do not sell your personal data. We may share data with trusted third-party service providers who assist us in operating our website (e.g. email delivery, hosting). These providers are bound by data processing agreements and may not use your data for their own purposes.

6. Data Retention

We retain your personal data only as long as necessary for the purposes described in this policy, or as required by law. You may request deletion of your data at any time.

7. Your Rights

Under UK GDPR and the Data Protection Act 2018, you have the right to:

Access the personal data we hold about you
Correct inaccurate or incomplete data
Request erasure of your data
Withdraw consent at any time
Object to processing based on legitimate interests
Lodge a complaint with the ICO (Information Commissioner's Office)

To exercise any of these rights, email us at hello@myhomeimprovementhub.com.

8. Cookies

We use essential cookies to operate our website and analytics cookies to understand how visitors use our site. By continuing to use our website, you consent to our use of cookies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our website or emailing you.